A quick question.
A reply hours later.
By the time you open WhatsApp between boat trips, the diver may already have booked elsewhere.
Your team dives.
Your inquiries don’t wait.
Replies and follow-ups while your team is on the boat. Talay handles the inquiries you already receive, in the diver’s language, under your centre’s name.
Your dive centreTalay assistant · demo
Diver: Hi! How much is Open Water?
Centre assistant: Hi! It’s 11,000 THB. What dates, how many divers, and any experience?
no reply · 24 hours later
Centre assistant: Still interested? Our team can check your dates.
Diver: Yes! Two beginners. Can they check the 15th?
You’re on the boat.
Who’s answering?
Teaching, checking gear, getting everyone aboard. Meanwhile, someone is asking about a course — and messaging three other centres.
A quick question.
“Let me think about it.”
Then nothing.
They seemed interested. Nobody follows up. You never find out whether they still want to dive.
Plenty of messages.
Little visibility.
Which inquiries became bookings? How long did replies take? The answers are scattered across conversations.
A useful reply.
A clear handover.
Talay handles replies and follow-ups. Your team checks availability and confirms bookings. It works on the inquiries you already receive; it does not bring new leads or replace your operations software.
Personal, efficient replies
Your prices and course details, with a useful question back — even while your team is out diving.
The diver’s language
Replies in the language the diver uses, with your centre’s prices and course information.
Two follow-ups. Then stop.
When a lead goes quiet, Talay follows up twice over three days. Then it stops.
Dates, level and group size
Talay collects preferred dates, certification level and group size before handing the conversation to your team.
Your team confirms the booking
Booking requests, medical questions and complaints go to a human. Talay never confirms availability on its own.
One clear weekly report
Inquiries, response times and confirmed bookings, together in a weekly report.
Commission only on confirmed bookings
A commission on confirmed bookings that come through the system, deducted from the diver’s deposit when they book. No setup cost or monthly fee.
- No setup cost and no monthly fee
- No booking, no cost
- No fixed-term contract
- Every booking visible in your own weekly report
| Product | Commission |
|---|---|
| Single fun dive | 15% |
| Discover Scuba Diving | 15% |
| Adventure Diver | 12% |
| Fun dive package | 12% |
| Specialty courses | 12% |
| Advanced Open Water | 12% |
| Open Water | 12% |
Your centre.
Your decisions.
Talay replies under your name, using your prices and course information. Your team checks availability and confirms every booking.
Medical questions and complaints go to a human. You keep your customer relationships and the tools you already use.
Good questions.
Clear answers.
What Talay handles, what stays with your team, and how you pay.
Does it reply under our centre’s name?
Yes. Talay uses your centre’s name, prices and course information. The diver is speaking to your centre, not browsing a marketplace. Your team confirms the booking.
Does Talay bring us new leads?
Talay works on inquiries your centre already receives. It answers, asks qualifying questions and follows up when a conversation goes quiet. It does not bring new traffic or replace your marketing.
What if we’re fully booked?
Talay never promises a place, holds a spot or confirms availability on its own. It collects the diver’s dates, certification level and group size, then routes the booking request to your team.
What happens with medical questions or complaints?
They go to your team instead of receiving an automated answer. Talay does not give medical advice or decide whether someone is fit to dive. Your team handles the conversation.
Will it keep chasing people who don’t reply?
No. When a lead goes quiet, Talay sends two follow-ups over three days, then stops. The purpose is to pick up an unfinished conversation, not keep messaging indefinitely.
Can it reply in the diver’s language?
Yes. Talay replies in the language the diver uses, with your centre’s prices and course information. It asks for the details your team needs: dates, certification level and group size.
What do we pay, and when?
There is no setup cost, monthly fee or contract. Talay earns a commission on confirmed bookings through the system, taken from the diver’s deposit. The rate is 15% for single fun dives and Discover Scuba Diving, and 12% for courses and fun dive packages. Deposit amounts and cancellation terms are agreed with you before setup.
Do we need to replace our booking software?
No. Talay handles inquiries and follow-ups; it does not run your operations software. To get started, we need your prices, course details and the rules for handing conversations to your team. Message us and we’ll show you the flow.
You handle the diving.
Let’s talk about the inbox.
Send us your centre’s name. We’ll show you the replies, follow-ups and handover.